Help & FAQ

Questions, issues, or special requests? We're a small team and read every message. Here's how to reach us — plus answers to what people ask most.

Contact us

Email us anytime at:

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Looking for delivery times, where we ship, or returns? See our Shipping & Returns page.

Frequently asked questions

Doodle Duck Cards is a service for designing one-of-a-kind greeting cards. Describe the person and the occasion, and Ducky — our design assistant — creates a unique card just for them. Order it printed and shipped to their door, or download a digital version instantly.

U.S. orders usually arrive in 1–5 business days. Canada is often about a week, but can take up to 21 days due to customs.

We ship to the United States and Canada. Email us at hello@doodleduckcards.com if you'd like Doodle Duck in another country!

Yes! You'll see a full preview of your card and can make edits before placing your order.

Yes, we offer high-resolution digital downloads for $4.99 if you prefer to print at home or send digitally.

Yes! We can handle bulk orders for weddings, parties, corporate events, and more. Email us at hello@doodleduckcards.com with details about what you need and we'll work with you to get it done.

Upload a photo, describe who it's for, or both — Ducky takes it from there. Each card is a unique piece of art. No two are ever the same.

Just email us at hello@doodleduckcards.com and we'll make it right.

Ducky is flattered, but he's fully committed to greeting cards. It's his calling.

Bread. Lots of bread.

We keep asking but he won't say. He seems overly protective of his fashion choices tbh.